Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
convenient location
great service
limited dining options
small bathroom
8.6/10
Great
Rooms
8.7
Location
10.0
Service
8.8
Dining
7.3
Guest reviews
8.6/10
based on 6 reviews
7.5
7.5/10 based on 1967 reviews
John
United States,
April
2024
9.0/10
The hotel is conveniently situated right outside Basel SBB main station and super close to the main attractions in Basel. The service was exceptional; they were very kind to keep my luggage after check-out. The dining experience is not included. The location is ideal for travelers as it is right outside the station. However, not all details about price are provided. The home-made desserts are a highlight of the dining experience.
Rooms
9.0
The spacious rooms with a great spa shower and cozy King size bed made my stay very comfortable.
Service
9.0
The service was exceptional; they even kept my luggage after check-out.
Location
10.0
The hotel's location right outside Basel SBB main station and close proximity to the main attractions in Basel made it very convenient for exploring the city.
Dining
8.0
The dining experience didn't include meals but the home-made desserts were a delightful treat.
Facilities
9.0
The hotel offers great facilities to enhance your stay.
Jon
United Kingdom,
March
2024
8.0/10
The hotel offers rooms with a great spa shower bathroom and adequate facilities, although the bathroom is tiny. The service provided was excellent, including keeping my luggage after check-out and helpful housekeeping with tours/ticket assistance. The location is extremely convenient, just outside the Basel SBB main station. The dining experience lacked variety with cold buffet dishes. Overall, the facilities were satisfactory.
Rooms
8.0
I enjoyed the room with a great spa shower bathroom and adequate facilities, but the bathroom was a bit tiny.
Service
9.0
The service was top-notch, they were very kind to keep my luggage after check-out and the housekeeping was attentive, even assisting with tours/tickets.
Location
10.0
The location is unbeatable, being right outside the Basel SBB main station.
Dining
6.0
The dining experience was average with only cold buffet dishes available.
Facilities
7.0
The facilities were sufficient for my needs during the stay.
convenient location
limited dining options
David
United States,
January
2024
9.0/10
My stay at the hotel was fantastic! The location is just perfect, right outside of Basel SBB main station, making it super convenient for traveling. The rooms are cozy and clean, with a great spa shower bathroom adding a luxurious touch. The service was top-notch, with the staff being very kind to keep my luggage after check-out. However, the dining options were not included, which was a downside, but the wholesome food available made up for it. The facilities overall were excellent, providing a comfortable and enjoyable stay.
Rooms
9.0
The room with an extra bed thrown in to make a double was cozy and clean, with a great spa shower bathroom.
Service
9.0
The staff was incredibly kind and helpful, even keeping my luggage after check-out.
Location
10.0
The hotel is literally in front of the railway station in Basel, offering unmatched convenience for travelers.
Dining
8.0
The dining was not included, but the wholesome food available was delicious.
Facilities
9.0
The hotel provides all the necessary facilities for a pleasant stay.
Elizabeth
United Kingdom,
September
2023
8.6/10
The hotel is excellently located right outside the station and offers spacious rooms with great spa shower bathrooms. The service is top-notch, especially with the luggage assistance after check-out. Despite the lack of dining options, the fresh products served are delightful. The facilities are well-equipped for a comfortable stay.
Rooms
9.0
I was impressed by the spacious room with a fantastic spa shower bathroom.
Service
9.0
The staff was incredibly kind and went out of their way to assist me with my luggage after check-out.
Location
10.0
The hotel's location right outside the station made it so convenient for exploring the city.
Dining
7.0
While dining options were limited, the fresh products served were of high quality.
Facilities
8.0
The hotel provides all the necessary facilities for a comfortable and enjoyable stay.
Convenient location
Limited dining options
Fiona
United Kingdom,
August
2023
8.6/10
The hotel is conveniently located right outside of Basel SBB main station, making it a perfect spot for travelers relying on transportation. The rooms are cozy and clean, and the service is exceptional with offering luggage storage even after check-out. However, the dining options are not included, but you can enjoy freshly baked European bread if you choose to dine in. The hotel has all the facilities needed for a comfortable stay, ensuring a great value for money.
Rooms
9.0
The rooms are cozy and clean, perfect for a relaxing stay.
Service
8.0
The staff was very kind to keep my luggage after check-out, showing exceptional service.
Location
10.0
The hotel is conveniently located right outside of Basel SBB main station, making it super convenient for travelers.
Dining
7.0
Although dining is not included, you can enjoy freshly baked European bread during your stay.
Facilities
9.0
The hotel offers all the necessary facilities for a comfortable stay.
great location
dining not included
Melissa
United States,
June
2023
8.8/10
My stay at the hotel was absolutely fantastic! The room was cozy with an extra bed that made it perfect for my needs, and the spa shower in the bathroom was such a nice touch. However, the bathroom was a bit on the smaller side. The service was top-notch, especially when they kindly kept my luggage after check-out. The location couldn't have been better, situated right outside the main train station which made exploring the city a breeze. The dining experience was delightful with home-baked Alentejo bread. Overall, a great value for money stay with a couple of minor drawbacks.
Rooms
8.0
The room was cozy with an extra bed, perfect for my needs, and the spa shower was a nice touch.
Service
9.0
The service was excellent, especially with keeping my luggage after check-out.
Location
10.0
The location was superb, situated right outside the main train station for convenient exploration.
Dining
8.0
The dining experience was delightful with the delicious home-baked Alentejo bread.
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